Detect and prevent the mental strain behind turnover and resignation, early.

Frequently asked questions

These are the questions we most often receive from customers. If you have any other questions, please feel free to contact us.

QWhat does “ConCare” mean?

“ConCare” is short for “Condition Care.”
In ConCare, “condition” refers to the state, well-being and surrounding environment of employees and the organization (the company).
QDo employees really express how they feel?

No—ConCare is a service that catches early signs of employees’ physical and mental ups and downs and provides a mechanism for individuals and the organization to manage preventively in their respective roles.
By using ConCare, you can make free use of the telephone-consultation desk operated by Tokyo Mental Health Inc. (https://t-mental.co.jp/), a specialist mental-health company.
QDoes using ConCare cure mental ill-health?

It has no function to cure mental ill-health. ConCare is a mechanism that visualizes signs of change in mental condition and supports appropriate escalation. We have confirmed that the proportion of people who express their true feelings via weather icons varies by age, gender, occupation and more.
In a survey of existing customers, about 85% were found to express a mood close to how they truly feel.
We also hold a domestic patent (No. 5572752) for the logic of recording and analyzing mental condition via weather icons.
QCan it integrate with an attendance system?

If you don’t currently have an attendance system, you can use “KING OF TIME” (https://www.kingtime.jp/), the attendance system that integrates with ConCare.
Those who already use an attendance system can also connect data via API—please contact us for details.
QIs the system’s security adequate?

All communication between your computer and the ConCare server is protected by SSL encryption.
In addition to robust facility-level security, we provide staffed 24/7/365 operational monitoring, so you can use it with confidence.
Data backups are also performed every day.